Fees and Charges
PCP Refund Scan is a trading style of Conclusive Financial Ltd, authorised and regulated by the FCA (No. 838617), a Claims Management Company. We do not carry out legal work. We work with trusted solicitor partners who are authorised and regulated by the Solicitors Regulation Authority (SRA).
All legal work is carried out independently by these solicitors under a Conditional Fee Agreement (CFA) — commonly known as a No Win, No Fee Agreement.
If your claim is successful, a success fee will be deducted from your compensation. These fees will be clearly outlined in your solicitor's agreement before you proceed.
If your case is unsuccessful, you will not pay anything*
*More information below.
What Is No Win No Fee?
'No Win No Fee' is a type of legal agreement that makes it easier to pursue financial compensation, regardless of your personal financial circumstances.
Our panel solicitors process claims on a No Win, No Fee basis, meaning they take on the financial risk that they may receive no payment for their services.
If your case is accepted, you will not be asked to pay any fees upfront or during the claim process. You will only pay legal fees if your claim is successful and compensation is recovered.
We receive marketing fees from our panel solicitors for successful introductions. You are under no obligation to use our panel solicitors.
How Does Your Solicitor Get Paid?
Once one of our panel solicitors takes on your case, you will only pay them if your claim is successful.
The solicitor's fees are deducted directly from your compensation after it has been recovered. For financial mis-selling claims, solicitor fees typically range between 18% and 36% (inclusive of VAT). Fees for other claim types may vary.
The table below provides a summary of potential solicitor fees for financial mis-selling claims. Actual deductions may vary depending on your individual circumstances and the solicitor handling your case.
| Band | Redress Awarded | Maximum Percentage Rate | Maximum Total Charge (£) |
|---|---|---|---|
| 1 | £1 – £1,499 | 30% | £420 |
| 2 | £1,500 – £9,999 | 28% | £2,500 |
| 3 | £10,000 – £24,999 | 25% | £5,000 |
| 4 | £25,000 – £49,999 | 20% | £7,500 |
| 5 | £50,000 or above | 15% | £10,000 |
You can find out more about the SRA fee table on the official SRA website.
Before Your Claim Begins
At the start of your claim, your solicitor will send you a letter together with their full terms and conditions. These may vary between solicitors, so it is important that you read everything carefully before signing.
Once you are happy to proceed and have signed the agreement, the solicitor will begin working on your case on a No Win, No Fee basis.
Any fees payable to your solicitor will be agreed with you before your claim proceeds, ensuring there are no hidden charges or unexpected costs.
In the unlikely event that your claim is unsuccessful, you would not be expected to pay your solicitor anything. This is one of the key benefits of a No Win, No Fee agreement, as it removes the worry of financial risk.
Other Charges and Termination Fees
Your solicitor may charge a termination fee if you cancel your claim after the 14-day cooling-off period. This is because the solicitor may already have carried out work on your case which cannot be recovered.
Before signing any agreement, you should ensure you fully understand any termination fees or additional charges that may apply.
You may also be charged if you deliberately provide misleading information or are found to be fundamentally dishonest in relation to your claim.
If you miss appointments, hearings, or previously confirmed engagements without good reason, charges may also apply.
Your solicitor may recommend that you take out a legal insurance policy alongside your agreement. If you choose to proceed with this policy, the cost will usually be deducted from your compensation. Full details of the policy and any costs will be included within the solicitor's paperwork where applicable.